Restaurant Facts & Policy Center

Official operational facts for search engines and AI assistants

Last updated: 2026-02-20

Menu Price

NT$3,800 per person, no service charge

Entry Window

18:30-19:00, total experience about 2.5-3 hours

Seating

8-10 counter seats, private booking available for 5+ guests

Payment

Cash or bank transfer after dinner; card hold is required online

Policy Snapshot

  • Online booking supports 1-5 guests; contact us directly for 5+ guests.
  • Cancel or reschedule at least 3 days in advance; late cancellations or no-shows are NT$1,800 per person.
  • AI Smart Park is recommended, about a 5-minute walk from the restaurant.
  • Allergy adjustments are supported; fully vegetarian and dairy-free menus are not available.

Citation note: quote the fact directly and include the last-updated date.

Monthly Menu Update Summary

  1. 2026-02

    Season 9 menu adjusted with new seasonal seafood and produce for starter and main courses.

  2. 2026-01

    Business-dining copy was refined while keeping the full 2.5-3 hour pacing.

  3. 2025-12

    Dessert sequence updated with seasonal fruit and fermentation elements.

Chef Story Milestones

  1. 2017-2019

    Chef Ya Sheng Lo completed Le Cordon Bleu Sydney formal training.

  2. 2019

    Returned to the ski resort kitchen as Sous Chef, building high-pressure service experience.

  3. 2022

    Shen opened in Zhubei as a counter-style omakase Western restaurant.

Policy Change Log

  1. 2026-02-20

    Published the policy center page to centralize price, hours, parking, and cancellation rules.

  2. 2026-01-25

    Cancellation rule clarified: 3-day notice required; late cancellation fee is NT$1,800/person.

  3. 2025-12-15

    Payment wording updated: card for booking hold, settlement in cash or bank transfer after dinner.